FAQs

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Anytime! Our swim lessons are continuous rather than session-based. Our belief is that a consistent
approach to swimming is important for swimming skill development and water safety awareness.

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Yes we do! Trial allows the assessor to assess the student and ensure that he/she is placed in an
appropriate class. We charge $30 per lesson. Trial lesson is 30 minutes

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Group/Private Lessons are 45 minutes.
Competitive Junior Squad is 60 minutes

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For group lessons, there will be a maximum of 6 children

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There is a one-time non-refundable Registration Fee of $25.

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Payment can be made via PayNow or online transfer. We provide you with the payment details upon
registration of swim lessons. Kindly only arrange for payment after receiving your invoice. Late
Payment fees of $10 applies for those who pay after the invoice due date.

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Please notify us in writing to [email protected] and the last 4 lesson will be the next
following calendar month.

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No Classes on governments gazetted public holidays.

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Yes! We will adjust the fees as accordingly to ensure that you will not be overcharged

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Firstly, we perform assessment on the first lesson or trial class request. Our attentive instructors can
pick up on skills differences very quickly and are aware of the abilities that your child needs to have in
order to progress in his or her level. We may request child to shift to a more suitable level of class if
necessary.

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Yes you can! Do note that fees will be different and subject to the coach availability.

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1. Swim Cap
2. Swimming Kick Board
3. Goggles
4. Appropriate dress in swim suit

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Yes! Our lessons runs perpetually rather than seasonally, your lessons will continue and fees are
chargeable.

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Ideally twice a week. However, do note that there may be regression after a long holiday.

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This advanced notice gives us the time we need to make necessary adjustments to our coach
schedule and customers on waiting list.

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Please contact us at [email protected] if your child is expected to be unable to swim for
an extended period of time.

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In the event of bad weather, the swimming instructor or pool authority will be responsible for
cancelling or postponing swimming lesson. Classes will be pust backward.Any swimming lesson which has begun and must be stopped due to unforeseen
circumstances such as but not limited to bad weather will be replaced by water safety lessons, Q&A
sessions or land-based drills at the discretion of the instructor. There will be no make-up classes if the
lesson is already in session.

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Absenteeism, tardiness or cancellation of lesson for any reasons cannot be replaced for any of the
group lesson plans. For 1 to 1, students need to attend 4 scheduled lessons out of 5 weeks.

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Refund requests must be made either 7 days prior to the first lesson in writing to [email protected].
G.L.T Aquatics will only make a 50% refund of the amount paid in any case of cancellation notices
given less than 7 days prior to the first lesson. Once lessons commence, no refunds will be given.

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No transfer of fees to a third party is allowed.

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If the scheduled swimming instructor is unavailable, G.L.T Aquatics reserves the right to provide the
student/ class with a substitute swimming instructor.

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G.L.T Aquatics will not be held accountable for any claims or costs associated with claims that arise
from any injury, damage or loss of life that may occur in classes or lessons.

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Swimming certificate will be issued in recognising the student’s competency. Assessment is required for All levels to be awarded the swim certificate. Assessment will be conducted by G.L.T appointed qualified assessor when the student is deemed competent by the coach

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If you (parent or caregiver) or your child is feeling unwell, please seek medical attention and ensure
that he/she has fully recovered before returning to the swimming lessons. All swimming lessons will follow government declared policy.

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Please email your enquiries to [email protected] and we will be in touch with you soon.
Alternatively, you can choose to live chat via our social media during the working hours as well.

At the discretion of G.L.T Aquatics, these terms and conditions are subject to change without notice.